How Slimking Protects Your Personal Data

Privacy Policy and Data Protection at Slimking Casino

We collect personal data such as your email address, date of birth, country, phone number, gender, full name, social security number, zip code and username at registration, processing it on the basis of a privacy notice built on GDPR standards. This information lets us confirm that you are at least 18 years old and carry out Customer Due Diligence in line with 5th EU AML Directive standards. The same details support our rule of one account per person, household address, phone number or IP address, closing any duplicates found. Account data and payment details are protected with advanced SSL encryption and secure payment systems, and some personal data may be transferred outside the EU/EEA under Standard Contractual Clauses.

We share information with payment providers, game providers, fraud prevention agencies, marketing partners and regulators where required under the applicable law, and we may respond publicly to complaints that players post on review sites or forums. Fraud prevention agencies and payment providers receive only what is necessary to process a transaction or investigate suspicious activity, and this sharing supports fraud checks, payment processing and regulatory compliance across the account. Any request to limit this sharing can be raised through the same support channels used for account questions.

Marketing and Cookie Consent

We use cookies and gameplay analysis, including machine learning, to build personalised promotions, and direct marketing is only sent once you have given consent. You can withdraw that consent at any time through your account settings without affecting your ability to use the casino section.

How Long We Keep Your Data and Your Rights

When we ask for verification documents such as an ID card, passport or driving licence, proof of address, proof of payment method ownership, or evidence of source of wealth or funds, we require these within 30 days of the request, and the account may be closed if they are not provided in time. Review is usually completed within 10 days of full submission, though complex cases can take longer, and we may also carry out a phone call or face verification as an additional check.

You may ask us to close your account at any time by contacting support, provided the balance is at zero and no withdrawal is pending; otherwise, any remaining funds are voided on closure. Selling, buying or transferring an account to another person is not permitted, and duplicate accounts linked to the same household, phone number, email or IP address are closed with any winnings voided.

Electronic correspondence we send about your account, including notices tied to your personal data, is deemed received within 5 business days. Keeping your registration details accurate, from your email to your phone number, helps us act on your requests without delay. Our current terms carry version 1.8, last updated on 28 May 2026, and the English wording prevails over any translation in case of discrepancy, including the terms describing how your data is handled.

Exercising Your Data Protection Rights

Several concrete steps, drawn directly from our account and verification rules, let you control how your personal data is used once you hold an account with us.

• Request account closure through support at any time, provided your balance is zero and no withdrawal is pending, otherwise remaining funds are voided.
• Withdraw consent to direct marketing to stop personalised promotions built from cookies and gameplay analysis, including machine learning.
• Submit verification documents, such as an ID card, passport or driving licence, proof of address, or bank ID and financial statements, within 30 days of our request to keep your account open.
• Raise a data-related complaint by email, naming your username and full registered name, sending it from your registered email with a subject line containing COMPLAINT, for an outcome within 10 days from the Complaints Resolution Committee, with external dispute resolution available if the matter remains unresolved.
• Manage sign-in details and recover a forgotten password through account access rather than sharing login data with anyone else.
• Check how deposit and withdrawal records tied to your personal data are processed under our banking terms.
• Contact our team through support if you want to review which personal details we hold or correct inaccurate registration information.